Article 85 - Website Connection Issues [Article]
Ping test: Go to Start In the search bar type "cmd" then hit enter. This will open the command prompt. Type in "ping -a domainname.com" Once the ping has finished, R
- Article 83 - Where can I get a free FTP program? [Article]
This documentation will direct you to find a free FTP program that we are able to provide support with.
- Article 81 - How do I change my domain's name servers? [Article]
If you are needing to change the name servers on your domain, you will need to log in to https://domains.aussiehq.com.au/ using your domain name and doma
- Article 67 - How do I setup Mac Mail? [Article]
This documentation is for setting up your email account in Mac Mail.
Have you already set up an
- Article 73 - How do I set up Microsoft Outlook 2010? [Article]
This documentation is for setting up your email account in Microsoft Outlook 2010.
Have you alre
- Article 61 - How do I setup Entourage? [Article]
This documentation is for setting up your email account in Entourage.
Step 1:
- Article 63 - How do I access cPanel? [Article]
This documentation outlines how to access cPanel.
When signing up to your new hosting product,
- Canceling Hosting and Domain Registrations [Article]
All cancellations must be submitted through the Client Area. This will give you access to all your billing account and can be accessed by using your registered
- Is there a limit to the number of messages I send? [Article]
Yes, there is a fixed limit of 500 email messages per hour per cPanel account. Any emails that exceed this limit will not be delivered, and will be returned to the sending email address.
- How do I setup Thunderbird? [Article]
...Add Account and select Email Account. 4. Type in your name, or the name of the person who owns this email account you ar
- Why can I recieve mail but not send it? [Article]
There are two common problems which will cause sent mail to fail. The first is when your ISP blocks port 25 (the standard SMTP port). A large number of ISPs (including Bigpond, Optus, Internod
- How do I setup Windows Mail? [Article]
.... Select E-mail Account, and click Next. 5. Enter your name or the name of the person who owns this email