Article 83 - Where can I get a free FTP program? [Article]
This documentation will direct you to find a free FTP program that we are able to provide support with.
- How do I use SSH? [Article]
By default, SSH access is disabled for all Jumba hosting accounts. To have SSH access enabled, lodge a support ticket once your account is activated with yo
- Article 59 - How do I reset my cPanel or Plesk password? [Article]
This documentation outlines how to reset your cPanel or Plesk password on any of our shared hosting products. These include cPanel Sm
- Article 63 - How do I access cPanel? [Article]
This documentation outlines how to access cPanel.
When signing up to your new hosting product,
- What control panel do you use, and is there a demo? [Article]
Our servers run the cPanel control panel. You can view a demo of cPanel here.
- Article 81 - How do I change my domain's name servers? [Article]
If you are needing to change the name servers on your domain, you will need to log in to https://domains.aussiehq.com.au/ using your domain name and doma
- Article 67 - How do I setup Mac Mail? [Article]
This documentation is for setting up your email account in Mac Mail.
Have you already set up an
- Article 73 - How do I set up Microsoft Outlook 2010? [Article]
This documentation is for setting up your email account in Microsoft Outlook 2010.
Have you alre
- Do you offer SSH access? [Article]
..., simply lodge a support ticket once your account is activated with your domain name, control panel login details a
- Article 61 - How do I setup Entourage? [Article]
This documentation is for setting up your email account in Entourage.
Step 1:
- How do I update my billing information? [Article]
You can update your billing information through our billing system (named WHMCS) at https://myaccount.jumba.com.au. If you're having proble
- How do I clear my computer's DNS cache? [Article]
Windows Vista
To flush your DNS cache, you must be logged in as an Administrator. 1. Click Start, and in the search box enter 'cmd'.
- If UAC is enabled on your computer, ri
- Is there a limit to the number of messages I send? [Article]
Yes, there is a fixed limit of 500 email messages per hour per cPanel account. Any emails that exceed this limit will not be delivered, and will be returned to the sending email address.