What is the difference between a parked domain and an add-on domain? [Article]
A parked domain name is an additional domain name that leads to the same
place as the main domain name for your account.
Addon domains give you the ability to add a second site to yo
Article 19 - How do I renew my domain? [Article]
All domains can be renewed through your account screen. AussieHQ: https://myaccount.aussiehq.com.au Jumba:
Article 81 - How do I change my domain's name servers? [Article]
If you are needing to change the name servers on your domain, you will need to log in to https://domains.aussiehq.com.au/ using your domain name and doma
Article 79 - How do I set my domain to not Auto-Renew? [Article]
You can turn off Auto-Renew through the client area under the 'My Domains' tab.
Article 67 - How do I setup Mac Mail? [Article]
This documentation is for setting up your email account in Mac Mail.
Have you already set up an
Article 73 - How do I set up Microsoft Outlook 2010? [Article]
This documentation is for setting up your email account in Microsoft Outlook 2010.
Have you alre
Article 77 - How do I set my domain to Auto-Renew? [Article]
You can set your domain to Auto-Renew through the client area under the 'My Domains' tab.
How do I use SSH? [Article]
By default, SSH access is disabled for all Jumba hosting accounts. To have SSH access enabled, lodge a support ticket once your account is activated with yo
I've uploaded my files but they don't appear on my website [Article]
If you've uploaded your website through FTP but are unable to view them through your domain, first ensure that you have uploaded all of the files to the public_html directory within the FTP client. On...
Do you offer SSH access? [Article]
...ss can be enabled. To do so, simply lodge a support ticket once your account is activated with your domain name, control panel login details a
Article 69 - What is MySQL's Database hostname? [Article]
This documentation details your database hostname.
Database Hostname: 127.0.0
Article 17 - How do I get my domain name password? [Article]
This documentation is for retrieving your lost domain name password.
Option 1:
Article 63 - How do I access cPanel? [Article]
This documentation outlines how to access cPanel.
When signing up to your new hosting product,
Article 25 - What is DNS propagation? [Article]
This documentation best describes the process of DNS and nameserver propagation.
DNS propagati
Canceling Hosting and Domain Registrations [Article]
All cancellations must be submitted through the Client Area. This will give you access to all your billing account and can be accessed by using your registered
How do I manage my Jumba domain name? [Article]
For .au domains registered through Jumba, you can manage the domain through http://audomains.jumba.com.au.
For all other domai
Why can I recieve mail but not send it? [Article]
There are two common problems which will cause sent mail to fail. The first is when your ISP blocks port 25 (the standard SMTP port). A large number of ISPs (including Bigpond, Optus, Internod